Reference

Our Terms, Your Account Rights

These legal conditions apply to every account on idn45, including wallet transactions made through DANA, OVO, and GoPay where access is permitted under local law.

Account Eligibility RulesDANA, OVO, GoPay Wallet TermsData Handling PolicyJurisdiction & Local LawContact & Dispute Paths

Explore the Lobby Read FAQ

What These Terms Actually Cover

idn45 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access to idn45 depends on whether local law in your region permits it. We do not confirm eligibility on your behalf — that responsibility sits with you, based on the rules that apply where you are. If you are in a region where access is not

1
permitted, these terms do not create any right to use the platform. For wallet transactions via DANA, OVO, or GoPay, our terms govern how deposits are received, how withdrawal requests are processed, and what verification steps apply. Wallet entries must match the name on your registered
2
account. Mismatches can delay processing or result in the transaction being held pending manual review. Content published on our platform — game descriptions, odds displays, promotional text — is provided for informational context only and does not constitute a contractual commitment to specific outcomes. Game availability
3
may change without advance notice depending on studio or provider decisions. idn45 reserves the right to update these terms; continued account use after an update constitutes acceptance. If a section of these terms is found unenforceable under applicable law, the remaining sections stay in force. Disputes
4
arising from account use are handled through the contact channels listed on this page.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

ACCOUNT SECURITY STANDARDS

How We Protect Your Data and Account

Account security and data handling are governed by these terms and by the specific practices described below. We apply consistent standards across all account types, whether you deposit via DANA, OVO, or GoPay.

Data Retention

We retain account data for as long as your account is active and for a period after closure as required by applicable law. You can request a summary of stored data through email support.

Cookie Use

Cookies track session activity and wallet selection preferences. You can manage cookie settings through your browser, though disabling them may affect how your account session behaves on mobile.

Wallet Verification

Before a withdrawal to DANA, OVO, or GoPay is processed, your wallet name is checked against your registered account details. This step protects against misdirected transfers.

Access Rights

You can request correction of inaccurate account data or ask us to close your account by contacting support. We handle those requests through the email channel listed on this page.

LEGAL CONTACT PATHS

Reach Us About Policy or Account Issues

If you have questions about how these terms apply to your account, or you need to raise a dispute about a wallet transaction, our support team handles legal and account queries through the channels below. Response times vary — complex policy questions may take longer than standard account help.

Live Chat Raise account or policy questions directly through our live chat. For legal queries, describe the specific term or transaction in question so our team can respond accurately.

Email Support Send detailed legal or dispute queries by email. Include your account ID and the wallet method involved — DANA, OVO, or GoPay — so we can locate the transaction quickly.

Account Help Centre The help centre covers wallet verification steps, account access conditions, and the process for submitting a formal dispute under our posted terms.

Common Legal Questions About Your Account

These questions cover the legal areas we hear about most — eligibility, data rights, wallet terms, and what happens when something needs to be corrected or disputed.

Yes. Access depends on whether local law in your region permits it. Players in Semarang or elsewhere must confirm eligibility under rules that apply in their location — we do not make that determination for you.

You can request a summary of data we hold, ask for corrections to inaccurate details, or request account closure. Submit those requests through our email support channel with your account ID included.

Withdrawals are held when the wallet name does not match your registered account name. Correct the mismatch by updating your account details or contacting support with verification documents.

We publish updated terms on this page. Continuing to use your account after an update takes effect counts as acceptance of the revised conditions. Check this page periodically if you want to stay current.

If any section is found unenforceable under applicable local law, the rest of the terms remain in force. Unenforceable sections do not void the agreement as a whole.

Contact support by email, include your account ID, the wallet method used — DANA, OVO, or GoPay — the transaction date, and the amount. Our team reviews disputes and responds through the same channel.

Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoPrivacy Policy InfoEsports Mobile Legends InfoFAQ

Our Terms, Your Account Rights

How We Protect Your Data and Account

Data Retention

Cookie Use

Wallet Verification

Access Rights

Reach Us About Policy or Account Issues

Common Legal Questions About Your Account

01 Does access to idn45 depend on where I am in Indonesia?

02 What are my rights regarding the personal data idn45 holds?

03 Why was my DANA or OVO withdrawal held for review?

04 How will I know if these terms change?

05 What happens if part of these terms is unenforceable in my region?

06 How do I raise a formal dispute about a wallet transaction?

Legal

Related pages

Related pages