Reference

How idn45 Handles Your Personal Data

This Privacy Policy tells you exactly what data idn45 collects when you open an account, make a deposit via DANA, OVO or GoPay, or contact our support team.

Account data kept secureDANA, OVO, GoPay wallet details protectedNo data sold to third partiesYour access and deletion rights applyIndonesia-focused data handling

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HOW WE PROTECT YOUR ACCOUNT

Data Handling, Cookies and Account Security

idn45 applies several layers of protection to your account data — from the moment you log in to the point a GoPay withdrawal completes. We combine encryption, session monitoring and wallet-verification checks to reduce the risk of unauthorised access. Players in Semarang and across Indonesia can expect the same account-security standards wherever local law permits access.

Encryption in Transit All data sent between your device and our servers — including DANA deposit confirmations and account login tokens — travels over encrypted connections to block interception.

Cookie Controls We use session cookies to keep you logged in and analytics cookies to improve lobby navigation. You can manage cookie preferences through your browser settings at any time.

Wallet Verification Steps Before we process a withdrawal to your OVO or GoPay account, we confirm the wallet number matches the one registered on your profile — an extra check against misdirected payouts.

Data Retention Policy Active account records are held for the life of your account. Once an account closes, we retain only what applicable Indonesian law requires and delete the rest on schedule.

DATA REQUEST CONTACTS

Reach Us About Your Privacy Rights

If you want to access, correct or remove your personal data held by idn45, our support team is the right first stop. You can reach us through live chat inside your account dashboard, by email, or through our help centre. For anything sensitive — such as a deletion request tied to your DANA or OVO wallet records — email gives you a written trail we can both refer back to.

Live Chat Open the chat icon inside your account dashboard to reach a support agent directly. Use this for quick questions about what data we hold.

Email Support Send a written data request — access, correction or deletion — to our support email. We respond within a reasonable timeframe under applicable law.

Help Centre Our help centre includes step-by-step guides on managing your account data, updating wallet details, and submitting a formal privacy request.

What Data We Collect and Why

idn45 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you create an account on idn45, we collect the details you provide directly — your name, email address, phone number and the e-wallet identifiers linked to your DANA, OVO or GoPay account. We use this to verify your identity, process deposits and withdrawals, and send

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you account-related messages. We do not collect payment card numbers; all transactions route through the e-wallet rails you choose. We also gather standard technical data: device type, browser, IP address and session logs. This helps us detect unusual login attempts and keep your account secure. Cookies
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and similar tracking tools record how you navigate our lobby so we can improve page performance and surface the sections you visit most. We do not sell, rent or trade your personal data to external marketing companies. Data shared with third-party payment processors — such as
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the networks behind DANA, OVO and GoPay — is limited strictly to what those processors need to complete your transaction. Retention follows applicable law; we hold active-account data for as long as your account remains open, and apply statutory retention periods to closed accounts. You can
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request a copy of your data or ask us to correct inaccuracies by reaching our support team at any time.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Common Questions About Your Data on idn45

These are the questions our support team hears most often about how we collect, store and manage personal data. If your question is not covered here, reach out through live chat or email and we will respond with the specific information that applies to your account.

We collect your name, email, phone number and the e-wallet identifier you link — DANA, OVO or GoPay. We also log device type and session data for security purposes.

Yes. Send a data-access request via our support email or live chat. We will compile the personal data held on your profile and share it within a reasonable period under applicable law.

We share only what is needed for transactions — for example, your GoPay wallet reference goes to the payment processor to complete a withdrawal. We do not sell data to marketers.

Submit a deletion request through our support email with your account details. We process deletions subject to any statutory retention obligations and confirm once complete.

We hold your data for as long as your account is active. After closure, we keep only what Indonesian law requires for a defined statutory period, then delete the rest.

Wallet identifiers are stored on your profile for future transactions. You can update or remove a linked wallet by going to account settings; our team can assist if you need help.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal AccountRegister InfoIdn45 Glossary

How idn45 Handles Your Personal Data

Data Handling, Cookies and Account Security

Reach Us About Your Privacy Rights

Common Questions About Your Data on idn45

01 What personal data does idn45 collect when I open an account?

02 Can I request a copy of the data idn45 holds about me?

03 Does idn45 share my data with other companies?

04 How do I ask idn45 to delete my personal data?

05 How long does idn45 keep my account information?

06 What happens to my DANA or OVO details after a transaction?

Privacy Policy

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