Reference

Your Agreement with idn45 Starts Here

These terms set out the rules that apply when you open an account and use the idn45 lobby, including payments through DANA, OVO, and GoPay. Access and eligibility depend on local law and are available only where permitted in your region.

Account eligibility appliesDANA, OVO, GoPay coveredJurisdiction-dependent accessSubject to change with noticeContact us for any query
idn45 Your Agreement with idn45 Starts Here
TERMS CONTACT

How to Reach Us About These Terms

If any part of these terms is unclear or you need to raise a formal concern about your account, our support team handles those requests directly. You can reach us through live chat from inside your account dashboard, by email for written records, or via our social channels for quicker responses on straightforward queries. Players in Semarang and across Indonesia can contact us any time a wallet transaction or account rule needs clarification.

Live Chat Open your account dashboard and tap the chat icon to connect with our team. Wallet disputes and account-rule questions are handled here with a written record you can keep.
Email Support Send a detailed message for formal concerns — account closures, terms disputes, or withdrawal verification issues. We respond with a reference number you can follow up on.
Social Channels Reach us on our official social pages for quicker answers on general terms questions. Not suitable for sensitive account data — use live chat or email for those.
ACCOUNT SECURITY

How We Manage Your Account and Data

Your account data is held under access controls that limit who inside the team can view it. We use SSL encryption on all pages, including the deposit screen where your DANA, OVO, or GoPay wallet number is entered. Data is retained for as long as your account is active and for a further period required by applicable regulations in eligible regions. You can request a summary of the data we hold by contacting support through live chat or email — we will respond with what is stored and confirm your options for correction or removal where local law allows.

SSL Encryption Every page — including DANA, OVO, and GoPay deposit screens — runs over SSL so your wallet credentials and account details stay protected during transmission.
Data Access Controls Only authorised team members can view your account record. Access is logged and reviewed, so your personal information is not shared without a clear legal basis under applicable rules.
Retention Policy We keep your data while your account is active and for the period required by regulations in eligible regions. After that window closes, data is removed or anonymised per our internal schedule.
Correction Requests If something in your account record is wrong, contact us via live chat or email with the specific detail. We will review the request and confirm the outcome in writing.

Common Questions About Our Terms

Below are the questions we hear most often about account rules, payment terms, and your rights as an idn45 account holder. If your question is not covered here, live chat is the fastest route to a direct answer.

Our terms still apply in full. Your chosen wallet's own terms also run alongside ours. Both sets of rules cover that transaction, so check your wallet app's conditions as well.

We post all meaningful updates on this page before they take effect. Continuing to use your account after the update date means you have accepted the revised version.

Access depends on local law and is available only in eligible regions. These terms do not create any entitlement to use the platform where local law restricts it.

Contact our team through live chat or email and request a clean closure. We will confirm the steps, handle any pending withdrawals, and confirm when the account is fully closed.

We hold your registration details, transaction history, and wallet records. Contact support via live chat or email to request a summary. Correction or removal options depend on local law.

Stop using the account and contact us to close it before the new terms take effect. Continued use after the posted date counts as acceptance under our standard account rules.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.